911 Calls

All 911 calls are received by Police Radio Dispatchers who are trained to screen calls quickly and efficiently. Dial 387-3531 for non-emergency police service.

1. Dial 911 (on a pay phone it is not necessary to deposit money).
2. Tell the 911 operator what you need; ambulance, fire truck, or the police.
3. Be calm. When a caller is upset, it is hard to understand what he or she is  

    saying or to get vital information quickly.
4. Stay on the phone. Do not hang up!
5. Give your name and address. If your address is different from the location of 

    the crime, be sure to let the operator know.
6. If possible, give the operator suspect description, weapons, if any, and vehicle

    description and license.
7. The Robstown Police Department is asking citizens to help stop the accidental calls by locking their cell phone keypads, turning off automatic 911 dialing features and avoiding programming 911 as a speed-dial number.
 

Emergency operators will verify your address and telephone to ensure that the telephone company address that is sent with the call is current and accurate. People living in mobile home parks on private roads often have addresses that differ from the telephone company street address.

It is a misdemeanor for any person to willfully use the 911 system for any purpose other than reporting an emergency. The Robstown Police Department does not want someone to be injured or killed as a result of emergency service response to a false call.

We invite any comments or suggestions you may have. Please feel free to contact us if there is any way we can enhance our service to you.

Sincerely,

Carlos Pena

Chief of Police

Robstown Police Department

Robstown Police Department

430 E Main

Robstown, Texas 78380

Phone:(361) 387-3531

Fax:(361)387-3407